{"id":33493,"date":"2018-05-30T14:09:21","date_gmt":"2018-05-30T11:09:21","guid":{"rendered":"https:\/\/demo.hotelivalo.fi\/privacy-policy\/"},"modified":"2025-05-05T12:57:18","modified_gmt":"2025-05-05T09:57:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/hotelivalo.fi\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n

Privacy Policy<\/h1>\n\n\n

1. Controller<\/h2>\n\n\n\n

Hotelli Ivalo Oy<\/p>\n\n\n\n

Ivalontie 34<\/p>\n\n\n\n

99800 Ivalo<\/p>\n\n\n\n

2. Contact person regarding register matters<\/h2>\n\n\n\n

For matters concerning the register and the exercise of data subject rights, the contact person is:Christin Sieppi, +358 16 688 111, christin.sieppi@hotelivalo.fi<\/p>\n\n\n\n

3. Name of the register<\/h2>\n\n\n\n

Customer Register of Hotelli Ivalo Oy<\/p>\n\n\n\n

4. Legal basis for processing personal data<\/h2>\n\n\n\n

The processing of personal data in the customer register is based on the customer relationship between consumer customers and Hotelli Ivalo Oy.<\/p>\n\n\n\n

5. Purpose of processing personal data<\/h2>\n\n\n\n

The purposes for processing customer data include:<\/p>\n\n\n\n

\u2013 Managing and developing customer relationships<\/p>\n\n\n\n

\u2013 Customer communication<\/p>\n\n\n\n

\u2013 Processing of bookings made by the customer<\/p>\n\n\n\n

\u2013 Sale and provision of services<\/p>\n\n\n\n

\u2013 Processing of personal data related to payment, invoicing, monitoring, and collection<\/p>\n\n\n\n

\u2013 Marketing of the controller’s services<\/p>\n\n\n\n

\u2013 Development of the controller’s business operations and customer service<\/p>\n\n\n\n

\u2013 Use of any special dietary information strictly for food preparation and service<\/p>\n\n\n\n

6. Processed personal data<\/h2>\n\n\n\n

Hotelli Ivalo Oy processes the following personal data of its customers:<\/p>\n\n\n\n

\u2013 Customer\u2019s first and last name, date of birth, address, phone number, email address<\/p>\n\n\n\n

\u2013 Nationality<\/p>\n\n\n\n

\u2013 Booking information<\/p>\n\n\n\n

\u2013 Payment method details, invoicing details, any payment reference details<\/p>\n\n\n\n

\u2013 Information on opt-out from direct marketing<\/p>\n\n\n\n

\u2013 Data on service usage and purchases<\/p>\n\n\n\n

\u2013 Information about customer preferences and requests (e.g., room preferences, accessibility needs)<\/p>\n\n\n\n

\u2013 Possible feedback and complaints<\/p>\n\n\n\n

\u2013 Any special dietary requirements (used solely for food preparation and service) <\/p>\n\n\n\n

7. Sources of personal data<\/h2>\n\n\n\n

\u2013 Directly from the customer<\/p>\n\n\n\n

\u2013 From a friend of the customer making a booking<\/p>\n\n\n\n

\u2013 From the company the customer works for<\/p>\n\n\n\n

\u2013 From booking service providers<\/p>\n\n\n\n

8. Recipients or categories of recipients of personal data<\/h2>\n\n\n\n

\u2013 Data may be disclosed to authorities based on legal information requests<\/p>\n\n\n\n

\u2013 To a security company representative if inappropriate behavior is suspected<\/p>\n\n\n\n

\u2013 To third parties, such as service subcontractors or partners<\/p>\n\n\n\n

9. Transfer of data outside the EU<\/h2>\n\n\n\n

\u2013 Customer data may be transferred outside the EU, for example, if a foreign tour operator requests a booking confirmation with customer details for purposes such as visa applications. <\/p>\n\n\n\n

10. Retention period of personal data<\/h2>\n\n\n\n

\u2013 Personal data is retained in the hotel system for a minimum of 299 days. <\/p>\n\n\n\n

11. Rights of the data subject<\/h2>\n\n\n\n

Personal data is processed based on the controller\u2019s legitimate interest (GDPR Article 6, paragraph 1, point f), which in this case is the customer relationship. Personal data is also processed based on a contract between Hotelli Ivalo Oy and the data subject (GDPR Article 6, paragraph 1, point b). <\/p>\n\n\n\n

The data subject has the right to object to the processing.<\/p>\n\n\n\n

12. Right to lodge a complaint with a supervisory authority<\/h2>\n\n\n\n

The data subject has the right to lodge a complaint with the competent supervisory authority if they believe that the controller has not complied with applicable data protection regulations.<\/p>\n\n\n\n

13. Requests related to the exercise of data subject rights<\/h2>\n\n\n\n

For questions about the processing of personal data or to exercise data subject rights, the data subject may contact the controller\u2019s contact person mentioned in section 2.<\/p>\n\n\n\n

Requests for access or other rights must be made in writing either by email or post. The request may also be made in person at the controller\u2019s premises. <\/p>\n\n\n\n

The controller may ask the data subject to clarify which data or processing activities the request concerns.<\/p>\n\n\n\n

To ensure that personal data is not disclosed to anyone other than the data subject, the controller may request a signed request or proof of identity via official ID or another reliable method. <\/p>\n\n\n\n

Friday 2nd of May, 2025<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

1. Controller Hotelli Ivalo Oy Ivalontie 34 99800 Ivalo 2. Contact person regarding register matters For matters concerning the register and the exercise of data subject rights, the contact person is:Christin Sieppi, +358 16 688 111, christin.sieppi@hotelivalo.fi 3. Name of the register Customer Register of Hotelli Ivalo Oy 4. Legal basis for processing personal data […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33493","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy Policy - Hotel Ivalo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotelivalo.fi\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Hotel Ivalo\" \/>\n<meta property=\"og:description\" content=\"1. Controller Hotelli Ivalo Oy Ivalontie 34 99800 Ivalo 2. 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